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Is your AI chat bot making it harder for customers - even if it's easier for you?
If your AI chat bot costs your customers time and frustration, is it really worth the time and resources you think it’s saving your organization?
4 days ago3 min read
You Can't Change Someone's Mind...Only They Can!
A common (and very frustrating) misconception is that if you are a good enough "influencer without authority" you will be able to talk...
Oct 13, 20242 min read
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